Help by Topic
Frequently asked questions
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First Steps
- ★ How can I contact Babbel?
- ★ How can I make a suggestion?
- What's included in a Babbel subscription?
- Which languages can I learn with Babbel?
- Why choose Babbel?
- Is Babbel free?
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Technical Support
- ★ What are the system requirements needed to use Babbel?
- Alert: Delayed response from our Customer Service team due to a very high number of requests
- Adding your learning language to the iPad System Keyboard
- What do I do if I've paid but don't have access?
- What do I do if the Babbel app or website isn't working?
- How do I reset my password?
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Payment, Subscriptions & Account
- ★ How can I cancel a subscription?
- What subscriptions does Babbel offer?
- What if my voucher code doesn't work?
- Which payment methods does Babbel accept?
- Do Babbel vouchers automatically renew?
- When will I be charged?
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The Courses
- What courses does Babbel offer?
- How do I change my course?
- How do I repeat a lesson?
- Can I learn more than one language?
- Can I get a certificate for a completed course?
- How do I track my progress?
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Personal Vocabulary & Review
- ★ What is Review?
- What are Knowledge Levels and how do they work in Review?
- How long are the review intervals?
- What options do I have for reviewing vocabulary in Review?
- How can I delete vocabulary from Review?
- How can I customise my review options?
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Known Issues