Help by Topic
Frequently asked questions
-
First Steps
- ★ How can I contact Babbel?
- ★ How can I make a suggestion?
- How can I get help with Babbel Live?
- What's included in a Babbel subscription?
- Which languages can I learn with Babbel?
- Why choose Babbel?
-
Technical Support
- ★ What are the system requirements needed to use Babbel?
- How do I add the Goal Tracker widget to my mobile device?
- Adding your learning language to the iOS System Keyboard
- What do I do if I've paid but don't have access?
- What do I do if the Babbel app or website isn't working?
- How do I reset my password?
-
Payment, Subscriptions & Account
- ★ How can I cancel a subscription?
- How do I refer a friend to Babbel?
- What subscriptions does Babbel offer?
- What if my voucher code doesn't work?
- Which payment methods does Babbel accept?
- Do Babbel vouchers automatically renew?
-
The Courses
- What courses does Babbel offer?
- How do I change my course?
- How do I repeat a lesson?
- Can I learn more than one language?
- Can I get a certificate for a completed course?
- How do I track my progress?
-
Personal Vocabulary & Review
- ★ What is Review?
- What are Knowledge Levels and how do they work in Review?
- How long are the review intervals?
- What options do I have for reviewing vocabulary in Review?
- How can I delete vocabulary from Review?
- How can I customise my review options?
-
Known Issues