Help by Topic
Frequently asked questions
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First Steps
- ★ How can I contact Babbel?
- ★ How can I make a suggestion?
- What's included in a Babbel subscription?
- Which languages can I learn with Babbel?
- Why choose Babbel?
- Is Babbel free?
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Technical Support
- ★ What are the system requirements needed to use Babbel?
- How do I add the Goal Tracker widget to my mobile device?
- Delayed response from our Customer Service team due to a high number of requests
- How do I add or change keyboards on my device?
- What do I do if I've paid but don't have access?
- What do I do if the Babbel app or website isn't working?
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Payment, Subscriptions & Account
- ★ How can I cancel a subscription?
- Protecting yourself from fraud - how to spot a phishing email
- Where is my voucher code?
- How do I refer a friend to Babbel?
- What subscriptions does Babbel offer?
- What if my voucher code doesn't work?
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The Courses
- How do I reset my progress?
- What courses does Babbel offer?
- How do I change my course?
- How do I repeat a lesson?
- Can I learn more than one language?
- Can I get a certificate for a completed course?
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Personal Vocabulary & Review
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Known Issues