Frequently asked questions
FIRST STEPS
- How can I get in touch with Babbel?
- Which languages can I learn with Babbel?
- Why choose Babbel?
- Is Babbel free?
- How can I make a suggestion?
- Can I use my Babbel account on a computer, tablet, and smartphone?
TECHNICAL SUPPORT
- What do I need to be able to use Babbel? (System requirements)
- What do I do if I've paid but don't have access?
- What do I do if the Babbel app or website isn't working?
- How do I reset my password?
- How do I set up my microphone to use speech recognition (website)?
- How do I set up my microphone to use speech recognition (Babbel apps)?
PAYMENT, SUBSCRIPTIONS & ACCOUNT
- How can I cancel a subscription?
- What kind of subscriptions are available?
- What if my voucher code doesn't work?
- Which payment methods are accepted by Babbel?
- Will a voucher automatically renew?
- When will I be charged?
THE COURSES
- What courses are available?
- How do I change course?
- How do I repeat a course or lesson?
- Can I learn more than one language?
- Can I get a certificate for a completed course?
- How do I track my progress?
PERSONAL VOCABULARY & REVIEW
- What is Review?
- How does Review decide what I need to review?
- How long are the review intervals?
- In what ways can I choose to review my vocabulary in Review?
- How can I delete vocabulary from my personal vocabulary?
- Can I decide myself what to review and how often I review?