What if my voucher code doesn't work?

If your Babbel voucher code isn’t working, there are a couple of things you should check.

Babbel voucher codes are case sensitive — if your code includes capital letters, it’s important to type them in that way. Also, if you are copy and pasting the code, make sure that you didn't accidentally include a space at the beginning or end. An extra space will make the code invalid.

It's also important to note that all vouchers are valid for a limited time. If your voucher expired, you'll see a message with this explanation and, unfortunately, you won’t be able to redeem that voucher.

If you’re still having problems, write to our support address and include the voucher information.

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