When you buy a gift code from Babbel you receive two emails, an order confirmation with your order number (starting G-2018) and another, received shortly after ordering with your gift voucher code attached as a PDF.

I haven’t received my voucher code

If you haven’t received your voucher code, please allow at least 30 minutes and make sure to also check your spam/junk email-folder.

If you still cannot locate the voucher code, then please email support@babbel.com, letting us know the email address you placed the order from and, if possible, the order number (starting G-2018), so we can investigate and reissue the voucher as quickly as possible.

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