At Babbel, we value your input and are dedicated to providing you with the best possible learning experience. We understand that both positive and negative experiences can occur during lessons, and we want to make it easy for you to share your feedback.
Sharing Positive Experiences
If you’re enjoying your learning journey with Babbel, we’d love to hear about it! Your positive feedback helps us understand what works well and allows us to continue enhancing the content you love.
Reporting Issues
We’re sorry to hear if you’ve encountered any issues. Please let us know how we can help - if your feedback is about a specific lesson in the app, include the lesson name, the particular section you’re having trouble with, the device you’re using and a description of the issue. This information will help us address your concerns more quickly and effectively.
Feature Requests
We welcome your suggestions for improving our platform and content, and we encourage you to share your ideas with us. When submitting a feature request, please provide as much detail as possible about the suggestion and explain why it would be valuable to you. While we can’t guarantee that every feature will be implemented, rest assured that we read and consider each submission carefully.
Babbel Live
After each Babbel Live class, you’ll receive an email inviting you to share your feedback. Additionally, you can provide feedback on your most recent class via the banner at the top of your Babbel Live homepage.
If you prefer, you can also reach out to us directly to share your experience. Please include relevant details such as your teacher’s name, the language you are learning, and the date, time, and title of your class.
You can read here how to get in touch with us. Thank you for helping us improve your learning experience at Babbel!