Getting Started with Babbel Live (Babbel Live Beta)

  Information

This article refers to Babbel Live, our online tutoring classes, taught live with a teacher and a small group of students. For help with the Babbel website or the Babbel app, click here.

Please note: Babbel Live is in beta and invitation-only.

 

What is Babbel Live? 

Babbel Live offers online tutoring classes, taught live, with a teacher and a small group of students.

Babbel Live gives you:

  • Maximized speaking practice, in small groups
  • Certified teachers, with focused, engaging classes
  • Learning anytime, with ample availability of classes
  • Blended learning that’s part of Babbel’s expert-crafted content

How do I know my level?

If you are not sure what is your language level within the CERF framework, we recommend you to take this placement test.

Your  result will identify your learning level (from A1 to C2). You can use that level to filter the available Babbel Live classes, and find the  classes that are right for you. If, after a few lessons, you find them too easy or too difficult, we encourage you to try the level one higher or one lower for a couple of classes too, and see what works best.

Placing a student is not an exact science, you may have acquired some of the language skills of a level and yet still miss some others, so it is normal that some days classes will feel more difficult than others. What counts is to keep showing up, participating in class and preparing before and after the class.


Can I change my level?

If after taking a few classes, you believe you are in the wrong level, we encourage you to move up or down to what will suit you best.

To change your learning level, 

  • On the top of the page, click on the filter with a level name
  • When it opens, select a level that is lower or higher than what you had
  • The upcoming classes section will update to show classes from that new level only

Placing a student is not an exact science, you may have acquired some of the language skills of a level and yet still miss some others, so it is normal that some days classes will feel more difficult than others. What counts is to keep showing up, participating in class and preparing before and after the class.


How to start? 

  1. Click  to log in with your Babbel email and password
  2. Choose the language you are learning*
    * Apologies if your learning language is not supported yet, we are working hard to increase our offering 
  3. Use the level filter at the top of the screen to select the right level for you. If you are unsure of your language level, please check the find my level page.

 

Which class should I start with?

Once you have filtered the available classes by the right level, you can select the one with the topic and time that you prefer.

There is not a strict order for completing classes within a level. You can move between them freely, depending on which topics interest you the most.

 

How do I book my class?

  1. Click to log in with your Babbel email and password
  2. Choose the language you are learning*
    * Apologies if your learning language is not supported yet, we are working hard to increase our offering 
  3. Browse through the available classes and choose the one that you like best.
  4. Click "Book Now" to reserve your seat in the class - that's it!
  5. You can add the class to your calendar to make sure you don't forget.

How can I choose my teacher?

You can:

  • Enter the product by logging in
  • On the top of the page, you will find several filtering options
  • Click on the teacher filter, and select the name of your favorite teacher
  • The upcoming classes section will update to show classes from that teacher only

To make sure you have a spot, we encourage you to book the upcoming weeks in advance.


Can I always have the same teacher?

Sure thing! When selecting a class, you can filter by your favorite teacher and book  their upcoming classes. To make sure you have a spot, we encourage you to book the upcoming weeks in advance.

Can I get in touch with a teacher?

Unfortunately no, our teachers are focused on teaching classes and do not provide after-class feedback.

 

Can I get more classes?

  1. If you have used all the classes provided for this month,  you will have to wait until the next month to get more. 
  2. Because you are using a BETA version of this product and your classes are free of charge, we don't have the option to increase your class credits per month.

How do I cancel a class?

If you need to cancel a previously booked class:

  • Log in with your Babbel email and password
  • Click the "Prepare for class" button
  • Once inside the class summary, click "Cancel attendance"

Remember to book a class at an alternative time, to keep your learning progress. 

How much will Babbel Live cost after the Beta period?

At Babbel we are committed to building a high quality product first, before asking you to pay anything for it. For that reason, we are not thinking about the price yet. Instead, we’re focusing on developing the best product to get you speaking the language you want as soon as possible.

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