If you’ve been away from your lessons for a while or want to refresh your learning journey, resetting your progress can be a great option. This allows you to start anew by clearing all the progress you’ve made in your courses.
Resetting progress
To begin studying from the very first lesson and clear your vocabulary, please contact our Customer Service team. You can reach us through our chat or via email at support@babbel.com to request a reset of your progress.
Please note that resetting your progress will remove all completed lessons and your personal vocabulary. Once this action is taken, it cannot be reversed. All your progress will be deleted, and you will have to start from scratch.
Redoing lessons
If you prefer not to reset your entire progress, you can also redo individual lessons and complete the courses once again. Simply access the Explore tab, find your desired lesson, and click on "Repeat." For more information on this, please refer to the article on how to change or repeat your lesson.
Please do not delete your Babbel account. Doing so will result in the loss of your entire account, including any subscriptions and past invoices. Once an account is deleted, it cannot be restored.